The Patient Participation Group [PPG] is a group of people who are registered at Danby Surgery. They take an active interest in health care and the practice in general. From its conception in 2005 the PPG meet quarterly with the practice staff and doctors, they have sent out surveys to patients, invited a wider audience to a annual meetings, gathered and produced informative brochures on the arrangements for out of hours medical care and of the activities which take place locally. These are particularly useful to new residents. Topics, at meetings, vary from ideas and queries by patients, practice updates, advancement and changes in the medical world. The group does not deal with complaints as the surgery has a complaints procedure.
The PPG is an important way for patients to relay any views on the provision and development of services at the surgery and for the doctors and practice manager to respond and advise if there are changes within the practice. NHS England requires that every practice nationally, should have a PPG. Our practice is ahead on this as it was formed before it became mandatory.
The PPG would like to encourage and welcome patients to give their views on subjects relating to the surgery by contacting any member of the group. The full list of members contact details is given on the PPG wallboard in the waiting room of Danby Surgery.
The PPG produces a newsletter relating to surgery news and updates on services.